Data retention policy
We do not store the contents of the files in your linked source platforms you have linked to your Loop account, except we do store the following information:
+ your e-mail address and other information that you provide to us when you enrolled in Loop services;
+ general account information to facilitate logging in to access and use your Loop services,
+ the contents of e-mails, Slack messages, contact lists and calendar events in your linked source platforms; and
+ the relationship mapping, prioritizations and other information our system creates by reference to the information in your linked source platforms and the metadata we receive.
We have entered into a contract with an internationally recognized third-party provider of cloud-based storage services. Any of the information that we store is forwarded for storage under this contract.
Data archiving and removal policy
We acknowledge that you have the right to access the personal information we maintain that relates to you.
You also have the right to modify and delete any information we have that relates to you. With respect to information that we do not store, you can modify or delete any information in your linked source platform on which the information is stored. This will automatically modify or delete that information with respect to your Loop services. To do so, you should log into your account on the linked source platform and make the modification and deletion in accordance with the procedures and requirements of the source platform.
You may change or delete any of your information we have, such as your e-mail address, any time by logging in to your Loop account and following the appropriate prompts provided.
You have the right at any time to modify or delete any loop that you created and to cancel Loop services in their entirety. You may also at any time delete a source platform that you have linked to your Loop services or link to your Loop services a source platform that Loop has integrated in its system. You only have to log in to your Loop account and follow the appropriate prompts provided.
If you do not want to receive electronic or other mailings from Loop with respect to marketing or other matters, please contact us at: support@loophq.com and provide your exact name and postal or e-mail address. We will then remove your name from our mailing list, except for communications regarding security breaches, notices of changes in this Privacy Policy or our [Terms of Use](https://www.notion.so/Terms-of-Use-4347e6f66afa48dd93d6296a82ebfadd) and other administrative matters.
Upon any termination of service, you may request that we delete any information, documents or images we maintain for you by contacting us at support@loophq.com. Loop will comply with any such request as soon as reasonably practicable. Data storage policy
We do not store the contents of the files in your linked source platforms you have linked to your Loop account, except we do store the following information:
+ your e-mail address and other information that you provide to us when you enrolled in Loop services;
+ general account information to facilitate logging in to access and use your Loop services,
+ the contents of e-mails, Slack messages, contact lists and calendar events in your linked source platforms; and
+ the relationship mapping, prioritizations and other information our system creates by reference to the information in your linked source platforms and the metadata we receive.
We have entered into a contract with an internationally recognized third-party provider of cloud-based storage services. Any of the information that we store is forwarded for storage under this contract.
Data center location(s)
United States
Data hosting details
Cloud hosted
App/service has sub-processors
no